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High quality car diagnostics from Surrey’s Mercedes specialists

The HCL Service Centre has been intimately involved with Mercedes Benz cars for more a long time. Our sister company – HCL Chauffeurs UK Ltd – has been trading since 1995 and has a fleet of vehicles made up exclusively of Mercedes executive cars. These are the vehicles that many in our team of mechanics have been maintaining, servicing, and repairing before we opened our service centre up to the public.

That happened in 2014 and, for the last five years, Mercedes Benz owners across Surrey have come to our Chertsey centre as the county’s foremost specialists. All of our mechanics and technicians have been hand-trained by Mercedes themselves, and have many years of experience with their range of vehicles.

This combination of training and experience makes us the natural choice for customers in

Addlestone, Ottershaw, Staines, Shepperton, Virginia Water, Walton-on-Thames, Weybridge, and beyond when their vehicle is operating at less than peak performance.

our specialist diagnosis the car problem

Mercedes car diagnostic service

Here at HCL Service Centre, we are accredited and fully-trained Mercedes specialists. If your Mercedes vehicle is operating under expectations and there is no immediate indication as to why, a full Mercedes car diagnostic check could well be the answer.

What does a Mercedes car diagnostic check entail?

In essence, a Mercedes car diagnostic check is a way for us to determine any faults with your vehicle. Every modern car has a sophisticated onboard computer system, linked up to a series of tiny monitors dotted about your vehicle’s infrastructure. When your car is switched on, these monitors are constantly recording data about every single aspect of the vehicles performance and feeding that data back to the central computer. When we run a Mercedes car diagnostic check, we use a piece of Mercedes-built  and -approved technology to access that data and compile it. Our trained technicians can then use that data to pinpoint areas of concern. This system allows us to spot potential problems with your car long before they actually show up in terms of performance.

How do I know if my vehicle needs a Mercedes car diagnostic check?

A car diagnostic check should really form part of your annual car check-up, just to make sure everything is ticking over nicely. Beyond, you should probably have your vehicle’s diagnostics checked if you notice a sudden drop in performance – be that speed, fuel efficiency, or anything else – that you can’t attribute to any particular incident or damage. If you can’t tell what’s wrong, then a diagnostic check will.

What happens if you find a fault?

If your Mercedes car diagnostic check comes back with negative results that indicate a particular problem with your vehicle, the first thing we do is go through the data with you and explain what it means. From there, our experienced technicians will put together a plan of action to get things running smoothly with your car once again. This might involve a quick check up or a change of one or more of your car’s fluids, or it may require more significant repair work. In either case, we will always lay out the different possibilities for you and provide you with free quotes for any course of action you choose to take.

Why choose HCL Service Centre for your Mercedes car diagnostic check?

As the foremost Mercedes specialists in Surrey, that should be reason enough to pick us. If you need more, then here are some of the reasons given by our thousands of satisfied clients over the years.

Your local Mercedes specialists

Based in Chertsey, the HCL Service Centre welcomes drivers from all over Surrey, including those in Addlestone, Ottershaw, Staines, Shepperton, Virginia Water, Walton-on-Thames, Weybridge, and beyond.

More than fifty years of car service experience

Though only trading as a service centre since 2014, our team of mechanics and technicians have been involved in the car diagnostics business for better than half a century between them. This gives our staff – ad our firm – a level of expertise you can rely upon.

Get in touch

For all your Mercedes car diagnostic needs across Surrey, call the HCL Service Centre today on 01932 849 090. A member of our team will be happy to book you in for a check with one of our trained and experienced technicians.